How long will it take before my order is shipped?
Most orders are shipped with in 5 to 7 business days, unless it states otherwise in product description. Custom plates take 4-6 weeks to ship
Does the ribbon come tied in a bow?
No. The ribbon comes uncut on spool with cutting instructions, Unless otherwise noted in the product description
I ordered a personalized product and need to cancel
Once a personalized order is placed it goes into production and orders cannot be cancelled. We try our best to get the orders out as soon as we can, and usually start you order right away.